Shipping Policy

Business Name: ZARWOX LLC
Address: 2028 Mall Rd, Florence, KY 41042, United States

1. Introduction

At ZARWOX LLC, we aim to deliver all orders quickly, safely, and reliably.
This Shipping Policy explains our processing times, shipping methods, estimated delivery windows, and customer responsibilities.

2. Business Information

Business Name: ZARWOX LLC
Address: 2028 Mall Rd, Florence, KY 41042, United States
Phone: (502) 398-5119
Email: support@zarwox.us
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM EST

3. Order Processing Time

  • Orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays are processed on the next business day.

  • Processing time is separate from shipping time.

4. Shipping Methods

We ship using trusted carriers, including:

  • USPS

  • UPS

  • FedEx

The carrier is selected based on delivery location and availability.

5. Estimated Delivery Time (Shipping Time)

United States Shipping (Free on All Orders)

Once shipped, orders typically arrive within:
3–6 business days

Delivery time may vary depending on:

  • Customer’s location

  • Weather conditions

  • Carrier delays

  • Holiday season volume

6. Shipping Fees

All domestic orders include free shipping.

7. Tracking Your Order

After your order ships, you will receive an email containing:

  • Your tracking number

  • Link to track your package online

Tracking updates may take up to 24 hours to appear.

8. Shipping Issues & Lost Packages

If your package is:

  • Delayed

  • Lost

  • Damaged during transit

Contact us immediately at support@zarwox.us or (502) 398-5119.

We will open a claim with the carrier and ensure that you receive a replacement or appropriate resolution.

9. Incorrect Address or Delivery Failure

Customers are responsible for providing an accurate and complete shipping address.

If a package is returned due to an incorrect address:

  • We will reship after confirming the updated address.

  • Additional charges may apply if the carrier charges a return fee.

10. International Shipping

At this time, we only ship within the United States.
International shipping is not available.

11. Delivery Confirmation

All packages include standard delivery confirmation.
High-value orders may require signature verification for security.

12. Contact Us

For any questions about shipping, delivery, or order status, contact:

ZARWOX LLC
Email: support@zarwox.us
Phone: (502) 398-5119
Address: 2028 Mall Rd, Florence, KY 41042, United States