Zarwox.us, operated by Zarwox LLC, is committed to protecting your privacy. This policy explains what data we collect, how we use it, how we handle cookies and third-party services, and your rights under applicable privacy laws, including the California Consumer Privacy Act (CCPA) and other relevant U.S. privacy regulations.

1. Information We Collect

Personal Data

We collect personal information you provide when placing an order or contacting us, including:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Order details

Payment Information

All payments are processed securely through trusted third-party payment processors. Zarwox LLC does not store or have access to your credit or debit card details.

Technical Data

We may automatically collect:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Security and analytics-related technical information

Usage Data

Includes how you interact with our website, such as:

  • Pages visited
  • Time spent on pages
  • Clicks and other actions taken

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer service and respond to enquiries.
  • Improve website performance and personalize your shopping experience
  • Comply with legal obligations and fraud prevention
  • Send promotional communications (only if you have opted in)

3. Cookies and Third-Party Services

We use cookies to:

  • Enhance site functionality and navigation
  • Analyze website traffic and performance
  • Personalize content and product recommendations
  • Support marketing and advertising campaigns

You can control or disable cookies through your browser settings. However, some site functions may not work properly if cookies are disabled.

We work with trusted third-party service providers to operate our website and fulfil orders. These may include:

  • Payment Gateways: For secure payment processing
  • Shipping Providers: For order delivery
  • Analytics and Advertising Partners: For site performance tracking and targeted advertising (in compliance with Google Ads and Analytics policies)

These third parties are only given access to the information required to perform their services and are bound by confidentiality agreements.

4. Data Sharing

We do not sell or trade your personal data. Information is shared only when necessary:

  • With payment processors for secure transactions
  • With shipping carriers for order fulfillment
  • With legal authorities if required by law

5. Your Rights

You have the right to:

  • Access, correct, or request deletion of your personal data
  • Opt out of marketing emails at any time
  • Request data portability or object to certain data uses

To exercise your rights, contact us at support@zarwox.us.

6. Data Security

We protect your data using:

  • SSL encryption for secure data transfers
  • Restricted access for authorized personnel only
  • Secure third-party payment systems

7. Children’s Privacy

We do not knowingly collect personal data from children under 13. If such data is inadvertently collected, it will be promptly deleted.

8. Policy Updates

We may update this privacy policy periodically. Changes will be posted on this page with the updated effective date. Continued use of our services constitutes acceptance of the revised policy.

9. Governing Law

This privacy policy is governed by the laws of California and applicable United States federal privacy laws, including the CCPA. Any disputes will fall under the jurisdiction of California courts.

10. Contact Information

Business Name: Zarwox LLC
Phone: +1 (707) 795-7011
Email: support@zarwox.us
Address: 1039 Madrone Ave, Cotati, California 94931, United States
Service Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)