Privacy Policy

Effective Date: 12-01-2025
Registered Business: ZARWOX LLC

1. Introduction

At ZARWOX LLC, we are committed to protecting your privacy.
This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website or purchase our smart watch products.

2. Business Information

Business Name: ZARWOX LLC
Registered Address: 2028 Mall Rd, Florence, KY 41042, United States
Email: support@zarwox.us
Phone: (502) 398-5119
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM EST

3. Information We Collect

We may collect the following information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping & billing address

Payment Information

Processed securely by third-party payment providers such as:

  • Klarna

  • Credit/Debit card processors

  • PayPal (if enabled)

We do not store full credit card details.

Technical & Usage Data

  • IP address

  • Device information

  • Browser type

  • Website interaction analytics

  • Cookies & tracking data

4. Legal Basis for Processing Data

We collect and process information based on:

  • Contractual necessity (to process orders)

  • Legitimate business interests (website improvement, fraud prevention)

  • User consent (newsletter, cookies)

  • Legal obligations (tax, regulatory compliance)

5. How We Use Your Information

Your data is used to:

  • Process and fulfill orders

  • Provide customer service

  • Verify payments (including Klarna risk checks)

  • Improve website performance

  • Send important updates or promotional emails

  • Prevent fraud or unauthorized activity

6. Sharing of Information

We do not sell or rent your data.

We may share information only with trusted partners necessary for business operation:

  • Payment processors (including Klarna)

  • Shipping carriers

  • Customer service tools

  • Legal or regulatory authorities (if required)

These partners are required to protect your information.

7. Cookies & Tracking Technologies

Our website uses cookies to:

  • Enable essential site functions

  • Remember your preferences

  • Analyze performance & traffic

  • Improve shopping experience

Users may disable cookies through browser settings, but some features may not work.

8. Data Storage & Retention

We store your data only as long as necessary:

  • Order records: up to 7 years (legal requirement)

  • Customer accounts: until you request deletion

  • Analytics data: per service provider retention rules

We use encryption and secure servers to protect stored data.

9. Your Privacy Rights

You have the right to:

  • Access your personal data

  • Request corrections

  • Request deletion (when legally allowed)

  • Opt out of promotional communication

  • Request a copy of your stored data

  • Restrict or object to certain data processing

To submit a request, contact us at support@zarwox.us.

10. Children’s Privacy

Our website and products are not intended for children under 13.
We do not knowingly collect information from minors.

11. Updates to This Policy

We may update this Privacy Policy occasionally.
Changes will be posted here with a new “Effective Date” at the top.

12. Contact Information

If you have questions or concerns about this Privacy Policy, contact us:

Email: support@zarwox.us
Phone: (502) 398-5119
Address: 2028 Mall Rd, Florence, KY 41042, United States